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1.1 What are Natural Surfaces from Organoid®?
Natural Surfaces from Organoid® are made of natural raw materials (hand-cut alpine-hay, rose petals, lavender stalks and many more). These are applied, partly by hand, on various backings (flax, HPL high pressure laminates, self-adhesive films, fleeces, textiles, etc.).
Thus, they retain most of their natural properties, such as their fragrance, feel, optics, and allow a multi-sensorial experience (except: tasting).
NOTE: Batch-related colour differences are no reason for rejection.
1.2 How sustainable are Organoid® Natural Surfaces and where are they produced?
In our plant, in the Tyrol, the heart of the Alps, we adopt ecological and sustainable production techniques. This starts with the supply of 100% green electricity and ends with our bio resins that are up to 100 % biodegradable and of course free of plasticizers and solvents and are even certified for contact with food.
We prefer to use natural and authentic raw materials that are usually not processed in conventional manufacturing. We also pay attention to the impact of transportation, favouring the shortest transfer distances in our region.
1.3 Where can I experience Natural Surfaces in real life?
We present our organoid product range at various fairs and exhibitions. The dates can be found on our website, together with a map of our sales partners and showrooms, as well as references of already realized projects in various areas.
1.4 Where can I buy Natural Surfaces?
Our sales partners are spread around the world. On our website you will find a map showing all our distribution partners. Our sales team will be happy to assist you. Selected products and special offers can also be ordered via our online shop.
1.5 May I order some samples?
If you are particularly interested in roll goods, then the current collection book is just right for you! In it you will find 16 products on 3 different backings in the format 410x300 mm (€ 79.00 plus VAT and shipping).
In addition we can offer 1-2 individual samples in A5 size (210 x 135 mm) or our stock collection card (with 25 small real samples) free of charge. More samples available for € 1,90 net each.
Please send your sample inquiries to info@organoids.at, give us a call at +43 5449 200 01 or order directly from our online shop.
1.6 I Who can advise me on the use of natural surfaces?
To ensure that your project can be realised in the best possible way, we will gladly make a personal effort to provide you with detailed and comprehensive advice. We will gladly take the time for you! General questions about our products can be answered by our telephone service at +43 5449 200 01 as well as by the trained sales staff of our partners. Particularly individual questions will be dealt with by our in-house specialists in the various areas. We look forward to receiving your
e-mail to info@organoids.at.
1.7 Can the products be customized?
We can offer you the Organoid® stock collection on flax non-woven, laminate panels (HPL), translucent self-adhesive film and flexible liner paper. Some natural materials can also be processed into surfaces without a carrier. In addition, other carrier materials such as plywood, MDF, CPL, paper, metals, leather or textiles can be refined with our natural fibers.
Almost all materials of biogenic origin that we can process with adapted processes and recipes are suitable as natural surfaces. We would be happy to gather new experience with you and create a surface that is precisely adapted to your requirements in a sampling process!
1.8 How long does the scent of a Natural Surface last?
Organoid® products are made from natural materials and they largely maintain all the natural properties. Some materials have only a light scent (eg. SKELETTBLATTLA, BAMBOART, WOLLÄ), others a very intense and long-lasting scent (e.g. KAFEE or ROASNBLIATN).
The intensity of the scent depends heavily on the temperature, humidity and air exchange rate at the place of use as well as your personal sense of smell (habituation effect). Over time, this fragrance intensity decreases continuously. In the case of rose blossoms and vanilla, for example, a decrease in fragrance above the perception limit is only to be expected after a period of several years. Particularly with strongly scenting surfaces, it must be taken into account that the scent intensity can be reduced by an additional sealing or painting of the surface.
After several years of development, we are pleased to offer you the incomparable scent of hand-cut alpine-hay from the bottle. With our room fragrance essence and the natural diffuser sticks made of Tyrolean wool, you can bring fresh hay scent into your rooms! You can find out more about our fragrances and care products here.
1.9 What is the product life expectancy of Organoid® Natural Surfaces?
Within normal climatic conditions the product life expectancy of our Organoid® Natural Surfaces is comparable to wooden chipboard. Some surfaces, especially those which contain chlorophyll, are subject to a natural aging process, e.g. through UV light. To reduce this effect we use a light stabilizer agent. For higher UV protection, the surface can be provided with additional light-stability agents.
1.10 Are Organoid® products food safe?
Even if organoid surfaces consist exclusively of harmless materials and do not contain any toxic substances, the products (even without carrier material) are not intended for human or animal consumption. However, contact with food is not a problem.
Organoid Technologies GmbH uses different binder formulations, which, according to the German Institute for Risk Assessment (BFR XIV Part A), are suitable in accordance with EU standard 1935/2004. This provides guidance that our binders can be used as a coating for products that come in to contact with food.
According to this standard, direct contact is permitted, providing that a temperature of 90 degrees C is not exceeded.
The treatment and processing of the raw materials we use, is carried out on our own production facilities in accordance with GMP (Good Manufacturing Practice) guidelines. Quality evidence is partly provided by external testing laboratories. If possible, use materials from certified organic cultivation according to EC regulation 834/2007.
1.11 How do I dispose Organoid products?
Proper disposal depends on the carrier material and any additional surface sealing that may have been applied. If you are not sure, ask at your local recycling centre. As a rule, however, simple disposal is possible in the household waste, as with wood-based materials. The Organoid® products on flax non-woven can also be industrially composted (provided they do not have any coarse paste residues).
2.1 How about the thickness of Natural Surfaces?
The resulting thickness of a natural surface is made up of the backing material used and the surface material applied. The classic stock products range between 1 mm (SKELETTBLATTLA on self-adhesive film) and 3.5 mm (DINCKL on HPL).
Please, orientate yourself on the different thicknesses of our backing materials
(no applied natural surface):
For specific information on the thickness of a specific product, please contact info@organoids.at.
2.2 How big is the effective area?
Roll goods on flax non-woven or eco-fleece as well as on self-adhesive film from the stock collection have a regular width of 1,360 mm and can be ordered in any continuous length from just 1 m² (0.74 linear metres). The edge tolerance is 1-2 mm. We take special care on the packaging of our goods. Just occassionally and due to rough handling of the packages at the parcel services the edge can be pressed, also for this reason we recommend to the double cut technic to realize edges without almost unvisible joints.
Sheets (HPL and special products) are available in the format 3,050x1,320 mm (corresponds to 4.026 m²). Due to the spreading technique used, it must be taken into account that the surrounding edge may be coated slightly thinner with organoid fibre material. Depending on the decor, this can result in a trim of up to 20 mm. For coarse-textured surfaces such as PFEFFARMINZ etc., this can also be somewhat wider, depending on personal assessment).
2.3 What is the recommended bending radius of Organoid® Natural Surfaces?
Depending on the applied coating thickness and the materials used, organoid products allow different bending radii. On flax non-woven or self-adhesive film, bending radii of only a few millimetres are possible. Our natural surfaces on HPL can be processed with a bending radius from 350 mm. In any case, we recommend an individual test! Feel free to contact us for a special project, perhaps we have already gained experience that we can share with you.
2.4. Can I influence the product parameters (thickness, flexibility, transparency)?
Yes, and this already from a minimum order quantity of 4 m² for special products. We would be happy to develop a customised product together with you! For this, we collect all your personal requirements, plan a sample production (with up to 8 different product variants) and then choose your favourites. Subsequently, we create an organoid recipe from a multitude of relevant product parameters, which ensures that your personal product can be manufactured with reproducible high quality like a series product. Please do not hesitate to contact us!
As already described under 1.7, it is also possible to customise organoid surfaces (within the scope of the material properties). This includes, among other things, the selection of the carrier, the coating thickness as well as the surface material, with its colour and structure, fibre length and degree of fineness. All these parameters influence the thickness, flexibility and transparency of the product.
3.1 What is the minimum purchase quantity for products in the stock collection?
Cost-effective special production for rolls from 100 running metres and a width of 1,360 mm.
3.2 How will the panels be packed and delivered?
All flexible roll products (flax non-woven and eco-fleece, flexi, self-adhesive film) are shipped rolled. The properties of the natural materials, such as thickness, fibre length and strength, determine the respective bending radius and thus the size of the package. The following carton sizes with a length of 1,400 mm are common: 170x170, 280x280 and 400x400 mm.
Larger purchase quantities of the wallpaper are shipped as rolls on pallets.
Depending on the surface and the size of the order, we deliver the organoid sheets (HPL) lying in a sturdy wooden box (3,200x1,400x400 mm) or rolled in a cardboard box (720x720x1,350 mm) on a one-way pallet.
Particularly sensitive surfaces are covered with an additional protective paper. Delivery is always ex works. We would also be happy to organise shipping for you by parcel service or freight forwarder!
3.3. What is the delivery time?
Products from our collection are ready for shipment approx. 1-3 weeks after order confirmation (depending on availability). We deliver custom-made products or large quantities by arrangement.
3.4 How do I store the organoid products?
All products should be stored in closed, dry and normally tempered rooms (approx. 20°C, 45-65% relative humidity) and protected from light. For sheet goods or single decks, it is recommended that the products are stored in a horizontal position. Roll goods, on the other hand, should ideally be stored in a hanging storage system (e.g. paternoster) to avoid pressure marks on the lying/standing surfaces of the wallpaper rolls.
As we work primarily with untreated natural raw materials, stored products can in rare cases become refuges for insects and rodents. To prevent this, special attention should be paid to a storage environment that is protected from light and dust, ideally with circulating rear ventilation.
While repackaging in a closed plastic film protects against external influences and preserves the fragrance properties, it also increases the risk of mould growth, which can occur with high humidity, insufficient ventilation and fluctuating temperatures. In addition, any additional use of plastic should be avoided for the sake of the environment!
Product-specific special features:
MOUS: In the case of natural surfaces with moss, temporary changes to the surface may occur under certain climatic conditions. Due to physical processes, small salt crystals can be formed on the surface at a relative humidity below 40%. These crystals are of natural origin and are not hazardous to health. Moreover, they can simply be removed carefully with a damp cloth.
Even in its compressed state, the natural moss largely retains its property of storing room humidity and slowly releasing it back into its environment. This has a positive effect on the indoor climate.
The haptics and also the dimensions of the moss can be different due to changing room humidity: with increased room humidity, the surface appears softer, with low room humidity it becomes harder and more brittle. As a result, the dimensions of the surface can change even to a small extent, which can lead to the formation of small gaps (up to 2mm in extreme cases) in the event of impacts.
This is the natural behaviour of moss are no reason for rejection.
We advise against sealing the natural surfaces of MOUS HELLGRIAN and MOUS DUNKLGRIAN with varnishes or oils.
COFFEE: Due to the product's own residual moisture and the spores naturally contained in the coffee particles, this surface tends to form mycelia when stored in complete darkness. This white film is completely harmless and does not spread to other products. The film can easily be removed with a soft brush or cloth. Moreover, this effect only occurs when the panels are stored for a longer period of time and can be easily cleaned. It has not yet been observed in the installed state.
WANILLÄ: At temperatures below 10°C, the vanillin can crystallise and form a white coating, which, however, disappears completely after a short time at room temperature.
4.1 General information
Before processing, Organoid® products must be brought to room temperature in good time! Acclimatisation of 5-10 days at room temperature is essential for problem-free processing! If necessary, also consider possible counter layer.
Organoid® products should always be handled with care by qualified personnel who are experienced in handling sensitive and high-quality materials.
Although organoid raw materials are very conscientiously checked, sieved and processed, it cannot be ruled out that in rare cases insects, small stones or other natural material may get onto the surface. However, these can usually be removed by hand without any major effort or leaving any residue.
As Organoid® products are largely made of natural fibrous material, they are subject to slight swelling and shrinkage, which can occur with fluctuations in air humidity.
4.2 Organoid® on Flax non-woven and Eco-fleece
4.2.1 As a wallpaper – processed by the room decorators
The natural surfaces on flax non-woven and eco-fleece can be processed like any other heavy non-woven wallpaper using the wall pasting method: Simply cut the wallpaper to the desired size with a cutter and join the butt edges together precisely using the double-seam cut method. It is also possible to join the wallpaper strips directly together (butt joint). Note the edge tolerance of 1-2 mm. In any case, installation by experienced specialists is recommended!
Use the following processing steps as a guide:
Note: Please note that the wallpaper base should also be clean and dry, as smooth and dust-free as possible, and absorbent and load-bearing. Allow freshly plastered walls to dry thoroughly and brush lightly before applying the wallpaper.
In principle, any glue that is also suitable for other heavy non-woven wallpapers can be used to apply Organoid® on flax non-woven products with a high density of fibres. We recommend the following products for this purpose:
For the application of the Organoid® light products with low density of fibres, we recommend:
In any case, we recommend a first wallpapering test beforehand.
You can also find all the instructions for application on the enclosed supplement in the package or here ready to download. Also watch the installation video on Youtube.
4.2.2 In combination with wood-based materials (processing by carpenters)
The Organoid® products on flax non-woven and eco-fleece can be processed with the usual machinery of carpenters and joiners. During the pressing process, the use of a release paper to protect the pressing plate and the pressing temperature of ca. 50°C must be observed.
It is essential to apply the PVAc glue to the wood-based material and not to the fleece and to use considerably less glue than usual, as the fleece absorbs moisture and this can lead to glue bleed-through.
Guide values:
Cutting: Cut to the desired format with a cutter and join the butt edges exactly using the double-seam cut method. It is also possible to join the fleeces directly together (butt joint). Note the edge tolerance of 1-2 mm. In any case, a pre-test is recommended when using the fleeces for the first time.
4.3 Organoid® Self-adhesive
Natural surfaces on self-adhesive films are suitable for direct adhesion to a wide variety of materials such as plasterboard, concrete, glass or furniture surfaces. Even rough surfaces are usually no problem. If in doubt, test the adhesion of the product with samples or edge pieces on the desired surface. We will be happy to provide you with samples or small cuttings for this purpose!
After cutting with scissors or a cutter, simply remove the release paper from the self-adhesive film and place it on the desired surface. For almost invisible transitions, the double seam cut is recommended. But butt joints are also possible. Note the edge tolerance of 1-2 mm.
Note: Adjust as accurately as possible! Subsequent correction is not possible or only possible with difficulty due to the strong adhesion of the adhesive film.
4.4 Organoid® on HPL
Natural surfaces on phenolic resin-bonded laminate panels (HPL) can be processed like normal HPL panels and applied to many different backings. When machining, rather low feed speeds and higher speed ranges are recommended. In addition, the usual processing principles and safety regulations apply, which are also observed when processing classic laminate panels.
Note: The processing of laminated panels produces dust which, together with other organic components, can lead to irritation of the eyes, skin and respiratory tract. Provided that the dust content at workplaces is within the legally prescribed limits, no long-term adverse health effects are known. Workplaces should be ventilated regularly. In dusty environments, the use of suitable respiratory masks is also recommended. In addition, protective gloves should always be worn when handling laminated panels because of possible sharp edges (especially after cutting).
Before processing, the panels (depending on thickness) should be acclimatised together with a counter layer for between 5 and 10 days. The back of the HPL should be checked for contamination (by material residues, grease, etc.) immediately before pressing and carefully cleaned if necessary.
Important: If the Organoid® on HPL products are joined to another substrate, a pressing temperature of 50°C must not be exceeded. As the gentlest form of processing, we recommend a pressing process at room temperature. It is essential to use the release paper supplied or the support fleeces supplied on request between the press board and the surface in order not to damage the natural surface. After pressing at higher temperatures, it is necessary to allow the HPL to cool down to room temperature before carrying out further work steps.
Like normal HPL, Organoid® on HPL products can also be bonded to solid walls or metallic substrates. Appropriate information or experience reports should be obtained for this.
Since Organoid® products consist largely of natural fibre material, they are subject to slight swelling and shrinkage behaviour that can occur with fluctuations in air humidity. In general, due to their low thickness, most natural surfaces have very little effect on the warpage of HPL. For an ideally balanced panel construction, the same natural surface is recommended on both sides of the substrate. However, for sensitive applications, at least use the counter-balance supplied on request (HPL 1,1 mm double-sided sanded or for SKELETTBLATTLA 0,8 mm Resopal Antilop), resort to a plywood panel (minimum thickness 18 mm) or a structure with a stiffening substructure. Also ensure suitable joint widths and wall spacings.
Note: Particularly with the natural surface WANILLÄ, care should be taken to ensure appropriate substrate preparation, due to the high content of essential oils. If in doubt, carry out some tests on the adhesive behaviour with samples or edge pieces.
4.5 Organoid® on Flexi
Natural surfaces on the laminating paper or veneer reinforcement fleece can be processed as HPL. See point 4.1.2.
As a counter layer, we are happy to offer uncoated (blank) sheets of the laminating paper if required.
5.1 How similar are surfaces of the same product type?
During the production of the natural surfaces, up to 100 parameters are set and monitored to ensure maximum quality and a largely consistent appearance. Due to the natural raw materials and their partly manual processing, the colour and appearance of the same product series may vary slightly. This begins with seasonal differences in the growth of the plants and ends with the environmental conditions under which the fibres are processed (temperature, humidity, etc.) Therefore, we always make sure to send samples of current batches and recommend that you expressly insist on products from one and the same batch for sensitive areas of application such as large-scale wall designs!
5.2 Can individual natural fibres detach from the surface?
Similar to other materials made of natural fibres, our natural surfaces also breathe, i.e. they swell and shrink with the change in humidity in the room. This biochemical process can cause individual parts to detach from the surface. This is not a loss of quality, but a sign of the authenticity of the surface, which is made of authentic materials. Due to the multi-layered structure, bare spots can also be ruled out in the long term.
Fibres loosened during assembly/gluing can only be removed with a soft brush or dry cloth after the Organoid® product has dried. The possible detachment of the fibres is due to the absorption of the adhesive moisture and is a natural behaviour of the fibres.
Note: It is important to bear in mind that individual particles can be detached from the natural surface even if it is exposed to wear and tear through frequent touching. This applies, among other things, to deeply structured surfaces such as LAWENDL, PFEFFARMINZ or DINCKL. In this case, please note the possibility of a swallowing hazard, especially for small children. For the use of the products in day-care centres, we therefore recommend an additional coating of the natural surface!
5.3 How to make the natural surfaces even more durable?
To obtain increased protection against moisture or abrasion, most natural surfaces with a high density of raw materials can usually be varnished, oiled, waxed, impregnated or even used under glass. Basically, we recommend the Adler lacquers "Lignovit Terra" and "Aqua Resist" - but experience has shown that conventional acrylic and PU lacquers also achieve good results. In any case, we recommend a preliminary test with the respective coating agent on edge or remnant pieces.
Note: Some raw materials contain natural oils or fats that make it difficult or impossible to apply a coating.
MOUS: In the case of natural surfaces with moss, temporary changes in the surface may occur under certain climatic conditions. Due to physical processes, small salt crystals can form on the surface at a relative humidity below 40%. These crystals are of natural origin and are not hazardous to health. Moreover, they can simply be removed carefully with a damp cloth.
Even in its compressed state, the natural moss largely retains its property of storing room humidity and slowly releasing it back into its environment. This has a positive effect on the indoor climate.
The feel of the moss can change due to changing room humidity: With increased room humidity, the surface appears softer and more supple; with low room humidity, it appears harder and more brittle. This is the natural behaviour of moss.
We advise against sealing the natural surfaces of MOUS HELLGRIAN and MOUS DUNKLGRIAN with varnishes or oils.
5.4 How can Organoid® Surfaces be cleaned?
All Organoid® products can be vacuumed very carefully with low pressure or wiped with a lint-free cloth after drying or cooling. For closed surfaces with a high density of raw materials (e.g. WILDSPITZE), a slightly damp cloth can also be used. Avoid coarse brushes as well as abrasive cleaning aids such as scouring powder, soaps, solvents and other chemicals!
Product-specific features:
Organoid® flooring: The floor panels, which are already provided with a PU sealant on delivery, can be vacuumed and cleaned with all standard household grease-dissolving cleaning agents with a damp cloth. Please make sure not to wipe too wet, especially in the area of the joints! To close the joints and meet higher requirements, we recommend the "2K Duo matt" coating system from LOBA as an additional, subsequent sealant - especially in kitchen and wet areas.
Organoid® light on flax non-woven and eco-fleece: Special care must be taken when cleaning Organoid® light products. These are characterised by an open scatter look and low fibre density. Due to the likewise lower binder quantity, the fibres of these surfaces react particularly sensitively to moisture fluctuations. We therefore strongly advise against wiping the surface with a damp cloth!
Note: Due to the moisture absorption of the flax non-woven and eco-fleece during wallpapering, the plant fibres become flexible for a short time, but also dry up again. Careful brushing of the surface should therefore only be carried out when it is completely dry!
6.1 Can Organoid® Natural Surfaces cause allergies?
No, they can't. We have had the natural raw materials that are allergen carriers when fresh (hay, moss and birch leaves) tested for their allergenic effect when processed. No allergenic emissions from the final product were detected. The test results are available in the download area of our homepage.
6.2 What fire protection class do the natural surfaces achieve?
Due to the numerous possible combinations of different fibre and backing materials, it is not possible to make a generally valid statement on the fire behaviour of Organoid® products. However, an attempt is made to classify individual product groups step by step using normative reference tests of the most common products. Normally, our products in the classic wall construction achieve the fire classes according to EN ISO 13501-1:
The classification reports are available for download.
6.3 How is the product quality ensured?
Each of our products has its own recipe, which precisely defines the preparation of the raw materials, their spreading density, the quantities of binder to be used and the pressing parameters. This means that customised surfaces can be reproduced at any time. Furthermore, multi-stage quality controls in the selection of raw materials, in the manufacturing process as well as in the shipping process contribute to a holistic quality assurance of all organoid products!
The Organoid® collection also meets all the requirements of CE certification. We are working to ensure that further products will also be provided with international quality seals in the future.
7.1 What are Organoid® Acoustic Products?
Acoustic absorbers from Organoid® are acoustically effective carrier boards that obtain their function through the "Helmholtz principle" (perforations in the carrier material) and are also provided with an acoustically porous natural surface. A 16 mm thick MDF is used as the carrier material for this. In case of increased fire protection requirements, we also manufacture on flame-retardant MDF or on non-combustible gypsum fibreboard.
We offer the following acoustic modules:
Note: In addition to acoustic absorbers, we also offer natural surfaces on acoustic fleece!
7.2 What are the differences between Absorber Panels, Picture Absorbers and slot absorbers?
Organoid® absorber panel: 16 mm MDF (plus natural surface) with perforation on the back, but non-perforated and non-coated narrow surface - suitable for further processing with edge embossing, fitting or installation milling.
Organoid® picture absorber: 16 mm MDF (plus natural surface) with perforation on the back and coated narrow surface (edge) - suitable as ready-to-install wall or ceiling element.
Organoid® slot absorber: 16 mm MDF (plus natural surface) with perforation on the back and slot perforation on the front - with tongue-and-groove plug-in system suitable for immediate installation.
7.3 How the Organoid® picture absorbers are constructed in detail?
The ready-to-install picture absorbers are constructed according to the 3-layer principle. They consist of:
Sound absorption class A according to EN 354 - data sheets can be found on our website.
7.4 How do the organoid acoustic products affect my room?
Humans react with their hearing mainly to frequencies between 125 and 4,000 Hz. Human speech also takes place in this frequency range. With the help of organoid acoustic products, the reverberation time is significantly reduced by sound absorption over the entire frequency spectrum. This makes the room sound drier and clearer, which in turn increases speech intelligibility and improves the hearing sensation. Above all, disturbing initial reflections from walls are specifically attenuated by the absorbers.
7.3 Are the acoustic modules suitable for every room?
Yes, the Organoid® acoustic products can be used in any room - regardless of its size. The number and type of acoustic modules are determined by the geometry of the room and the intended use. For example, a specific selection and placement of our acoustic panels can compensate for acoustic asymmetries in the room, creating an optimised audiophile environment.
7.7 I live in rented rooms. Can I still use organoid acoustic products?
Yes. The Organoid Picture Absorbers can be installed without problems in any environment like a picture with a hanging fitting to improve the room acoustics. The Slot Absorbers and Absorber Panels also can be designed as free-standing acoustic facing shells. For inquiries, please contact us at info@organoids.at.
8.1 Quality & warranty claims
Organoid® Natural Surfaces consist of natural plant fibres, which is why individual products of the same type may differ slightly in colour, scent or fibre properties. Minor deviations of these biological characteristics therefore do not constitute defects and do not provide a basis for warranty claims! We do our best to keep the variation in natural characteristics as low as possible by carefully checking each of our raw materials, labelling them with a batch number and trying to use natural materials from the same batch for larger deliveries. So if you are planning a larger project, please let us know in advance!
What we can guarantee you, however, is a high-quality product with consistent technical properties! These include, in addition to the product-specific feel and workability, the consistency of the fire behaviour, the guaranteed absence of harmful substances and the non-allergenic effect of our surfaces.
Note: If the goods show any damage that may have been caused by the shipping process, please contact us to find a quick solution! The statutory EU warranty period of 2 years applies to all defects which can be assumed to have already existed at the time of delivery or which were caused by the delivery process.
9.1 final remarks
We cannot check in detail the diverse areas of application of our natural surfaces and the different processing conditions in the building and craft trades. Accordingly, the quality of the processing and the intended use of our products is not within our sphere of influence, but lies exclusively with the processor. The customer is therefore not exempt from a careful examination of the products, their application and the selection of qualified processing personnel. In case of doubt, please carry out your own tests or obtain further technical application information. We will be pleased to advise you and your qualified personnel within the scope of our experience!
Errors and further development of the products due to technical and operational progress are reserved. All information provided corresponds to the current state of knowledge. The declared product performances do not constitute a guarantee and can be continuously adapted as our level of knowledge increases.
With the publication of this guideline, all previous ones lose their validity.
30 March 2021, © Organoid Technologies GmbH, www.organoids.com