All products should be stored in closed, dry and normally tempered rooms (approx. 20°C, 45-65% relative humidity) and protected from light. For sheet goods or single decks, it is recommended that the products are stored in a horizontal position. Roll goods, on the other hand, should ideally be stored in a hanging storage system (e.g. paternoster) to avoid pressure marks on the lying/standing surfaces of the wallpaper rolls.
As we work primarily with untreated natural raw materials, stored products can in rare cases become refuges for insects and rodents. To prevent this, special attention should be paid to a storage environment that is protected from light and dust, ideally with circulating rear ventilation.
While repackaging in a closed plastic film protects against external influences and preserves the fragrance properties, it also increases the risk of mould growth, which can occur with high humidity, insufficient ventilation and fluctuating temperatures. In addition, any additional use of plastic should be avoided for the sake of the environment!
Product-specific special features:
MOUS: In the case of natural surfaces with moss, temporary changes to the surface may occur under certain climatic conditions. Due to physical processes, small salt crystals can be formed on the surface at a relative humidity below 40%. These crystals are of natural origin and are not hazardous to health. Moreover, they can simply be removed carefully with a damp cloth.
Even in its compressed state, the natural moss largely retains its property of storing room humidity and slowly releasing it back into its environment. This has a positive effect on the indoor climate.
The haptics and also the dimensions of the moss can be different due to changing room humidity: with increased room humidity, the surface appears softer, with low room humidity it becomes harder and more brittle. As a result, the dimensions of the surface can change even to a small extent, which can lead to the formation of small gaps (up to 2mm in extreme cases) in the event of impacts.
This is the natural behaviour of moss are no reason for rejection.
We advise against sealing the natural surfaces of MOUS HELLGRIAN and MOUS DUNKLGRIAN with varnishes or oils.
COFFEE: Due to the product’s own residual moisture and the spores naturally contained in the coffee particles, this surface tends to form mycelia when stored in complete darkness. This white film is completely harmless and does not spread to other products. The film can easily be removed with a soft brush or cloth. Moreover, this effect only occurs when the panels are stored for a longer period of time and can be easily cleaned. It has not yet been observed in the installed state.